If you notice changes in your machine’s speed/power, you may have accidentally activated eGive. Check your battery's manual for eGive operation (PB / PB+, PB II / PB II+). For the original PowerBolt, click here. For the PowerBolt II manual, click here.
IMPORTANT: We will not accept any packages that do not have an RA# on it. You must include a copy of RA# along with your machine in the package
To obtain a Return Authorization Number (RA#), please fill out the Service Request Form below and click submit. You will be contacted via email with an RA# and further instructions.
Once you have received a RA# through your email, you are all set to prepare your package. Please make sure to securely package your machine. We are not responsible for lost or damaged machines during transit.
Ship package to Microbeau via a shipping method that has tracking capabilities. We highly recommend using UPS or FedEx when shipping within the United States.
SERVICE REQUEST FORM
(In order to receive an RA#, please fill this form and click submit. Once your RA# is ready, you will receive it via email)
Thank you for submitting the Service Request Form!
Your submission has been received and you will hear from us soon with your
Return Authorization number (RA#) via email with further instructiones.
If you have any question in regard to repairs, please email us at