Shipping Options & Carriers

• Delivery times are estimates and do not include processing time, delays due to weather, or customs clearance. 
• UPS, FedEx, and USPS are our primary carriers. 

Domestic

All orders ship from Maryland, USA. Orders being sent with expedited shipping options (2-Day or Next Day shipping) that are placed by 12 noon Eastern Time, Monday thru Friday will ship the same day, subject to availability.

We offer three options for Flat Rate Shipping on all Domestic orders, see table below for Flat Rate Shipping cost. Orders may be shipped via FedEx, USPS, UPS, or DHL. You will receive carrier service and tracking information in your Shipping Confirmation Email.

International

We offer International Economy and International Priority shipping options, shipping cost is calculated based on your destination. Orders may be shipped via FedEx, USPS, UPS, or DHL. You will receive carrier service and tracking information in your Shipping Confirmation Email.

Free Shipping

Free shipping is available for orders $199 or more shipping within the lower 48 states and Washington, DC.

All international orders and domestic orders shipping outside the lower 48 states are excluded from our free shipping promotion.

Orders shipped with the Free Shipping may be sent via FedEx, USPS, UPS, or DHL. You will receive tracking and service information in your Shipping Confirmation email.

Products excluded from free shipping:

All products that weigh more than 5 lbs are excluded from Free Shipping, including Cases of Medical Supplies and Aftercare products. Orders that include one of these items will incur an additional surcharge of $17.95, which is added to the cost of shipping.

All product compliance documentation, including SDS, sterilization records, and other relevant information, can be found in our Web Viewer platform(1mb) (opens in a new window). Search by product name, brand, or SKU to view available documents.